Technical Sales Specialist
CK QLS is looking for a Technical Sales Specialist to join a biotech CDMO. The person will be Europe-based and be working fully remotely.
Start date: ASAP
Our client is an expert in products and services specialization: GS (Genomic Sequencing) and NGS (Next-Generation Sequencing).
In consultation with Global Sales Director, the Technical Sales Representative will be developing and implementing a sales strategy for the EU and UK. This will include direct sales responsibility and management of distribution partners. Responsible for the full sales cycle, from generating leads for new customers to closing sales and meeting targets, resulting in growth for the current Genomics and Proteomics business within the Life Sciences market.
S/he will determine customer needs and choose appropriate products to maintain current territory revenue. In addition to traditional sales responsibilities, the TSR will use a high level of organizational skills to monitor multiple customer inquiry portals and respond to inquiries in a timely manner to coordinate and oversee the flow of Company’s services or products within a given territory. Technical knowledge is necessary to determine need or determine when to refer to technical team for further assistance.
TSR will maintain the database including customer info, meeting notes and product usage. The TSR must be a self-starter with the ability to develop relationships with new customers to discover their needs and create solutions. This is a new position in Europe with the aim to expand upon existing business.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Identify and develop relationships with new high-potential targets
- Capture additional revenue from current customer base by up/cross-selling
- Reach out to inactive accounts to determine status and reasons for business decline
- Collaborate with technical conferral team on custom product design, ensuring customer specifications, timing and budget needs are considered.
- Organize conferral/technical support meetings with customer and US team
- Attend regional conferences and arrange on-site customer visits
- Maintain current customer records in CRM, create quotes as needed and follow up to close.
- Leverage distribution partners to achieve revenue goals.
QUALIFICATIONS:
- Bachelor’s degree in Science, Biology preferred or Engineer, Master's Degree or PhD in Biological or Biochemical Sciences (or equivalent in Life Science areas, such as Molecular & Cellular Biology, Biochemistry or Immunology) preferred.
- 6+ years of Sales Experience in a life science, molecular biology or NGS environment and Knowledge of European Market
- Degree in Biology (or similar) OR Business Management (with technical knowledge)
- Dynamic and Hands-on: Suitable for a medium-sized company.
- Data Interpretation Skills: To guide focus and strategic decisions on sales using market insights to predict deals closure and realist revenue.
- Fluency in English is essential. French and other European languages would be an asset.
- Understanding of Genomics or GS (Genomic Sequencing) and NGS (Next-Generation Sequencing) client workflow
- Demonstrated ability working in multiple countries in EU and experience of working with US colleagues.
- Travel: Based in Europe, happy to travel 30-40% with some travelling once or twice to the US site.
- Familiarity with CRM and proficient at maintaining the database
Nice to Have
- French speaker advantageous but not essential.