Product Support Specialist
CK Group are recruiting for a Product Support (Lab Support Coordinator), to join a diagnostics company, working in the regions of Hampshire & Dorset, on a contract basis for 12 months.
Salary:
Per Day: £200 - £230 PAYE or £265 - £305 Umbrella (Inside IR35).
Product Support (Lab Support Coordinator)
Role:
- Onsite handling of customer issues and enquiries liaising with other Business areas to provide support.
- Identification and troubleshooting of issues on site.
- Conducting installations, commissioning and go-live support.
- Conducting and design of internal and external training.
Your Background:
- Degree educated (relevant biomedical discipline).
- Previous experience of working in a hospital / research laboratory (strongly desired).
- Proven track record of troubleshooting experience (desired).
- Understanding of the Diagnostics industry and familiar with hardware used in pathology particularly biochemistry/blood sciences.
- Knowledge of Customer Relationship Management (CRM) and web delivery tools (advantageous).
- Full UK/EU (or equivalent) driving licence.
- Passport (required for overseas training).
Company:
Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK.
Location:
This role is field based covering Hampshire and Dorset areas.
Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote reference 127 510 in all correspondence.
Please note:
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
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