Communications Manager

CK QSL are recruiting for a Communications Manager, to join a leading global pharmaceutical company on a contract basis, starting in January 2025. The contract is a 80% requirement for 6 months. To role is based at our clients site near Basel. 

Responsible for the delivery of change management and communication activities for Clinical Document Governance & Management (CDGM) services Major Accountabilities

• Deliver Change Management, Communication and engagement activities for CDGM Services globally.
• Identify needs for different Line Functions taking into consideration level of adoption and familiarity with TMF systems and processes.
• Perform stakeholder mapping, change impact assessment and build comprehensive change management plan.
• Support development and execute of CDGM communication strategy and plan, in collaboration with other change management teams and line function representatives.
• Identify communication and engagement needs, define objectives, develop and effective communication, measure effectiveness and collect feedback and lessons learned.
• As CDGM representative, participate in global cross-functional business process or clinical development improvement initiative.
• Facilitate collection of feedback from end-users and share with CDGM stakeholders to support user needs assessment.

Key Performance Indicators:

• Efficient and timely production of deliverables.
• No critical or major findings from audits/inspections.
• Identified as a strong and collaborative business partner to stakeholders / Business Units, providing exceptional customer service.

Education (minimum/desirable):

• Bachelor’s degree required; Advanced degree in life science preferred with minimum 5 years’ experience in clinical operations and / or clinical document management.

Languages:

• English fluency (written, oral) required.

Relevant Experiences:

• Thorough knowledge of clinical development process, regulatory requirements and Good Clinical Practice. Experience in clinical development process is preferred.
• Advanced ability to work both independently and in a global cross-functional multicultural and international team.
• Excellent understanding of system data structures and Clinical Document Management System functionality.

Apply:

To apply for this role please contact Rob Angrave at CK QLS on rangrave@ckqls.ch. All applicants must have the right to work in Switzerland. Please quote job reference 107385 in all correspondence.