Client Representative

CK Group USA are partnered with a manufacturer of enzymes and other products for biotechnology and molecular biology with a portfolio covering the fields of genomics, protein analysis and expression, cellular analysis, drug discovery, and genetic identity to hire an Client Representative to oversea the East Coast territory.

The key responsibilities:

• Pursue Reactive Accounts: Respond to customer requests in a timely manner and leverage the appropriate overlays as necessary to ensure customer satisfaction.
• Proactive Accounts: Develop a long-term strategic plan/vision at the account level, while developing in-depth relationships at the Customer level with the main goal of identifying and partnering with KOLs.
• Partner with Regional/Associate Manager to employ, strategic and tactical account plans for your Strategic Accounts. This would include close involvement and strong relationships with high-level procurement personnel, developing and maintaining account plans and contracts
• Provide technical support by thorough knowledge of company product line and effective communication of applications related to the products.
• Lead the discussion with Regional/Associate Manager to develop opportunity-based pricing strategies at strategic accounts (quotes, purchasing contracts with discount schedules, freezer programs and stockroom/consignment).
• Act as a company advocate to voice opinions and viewpoints appropriately within and outside the company. Takes a stand forrelevant issues and delivers difficult decisions/messages when necessary.

Qualifications:

• Minimum B.S. or B.A. (M.S. /Ph.D. preferred) in Life Sciences with a focus on hands-on laboratory experience in Molecular - Biology, Cell Biology and/or Protein Biochemistry.
• Minimum 4+ years of experience in a sales environment, or equivalent.
• Flexible in handling change, meeting a standard of excellence, persistent in pursuing goals despite obstacles and setbacks.
• Strong commitment tocustomer service. Excellent communication, strong analytical and conflict resolution ability.
• Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), e-mail and the use of the Internet.
• Must possess a valid driver’s license.

Apply:

Entitlement to work in the US is essential. For more information or to apply for this Client Representative position, please contact the US team on +1 (617) 6922948 or USA@ckscience.com. Please quote job reference 56262 in all correspondence.