Service Manager
CK Group are recruiting for a Service Manager to join a medical diagnostics company based in Gateshead on a permanent basis. This is a field position so will include travel across the UK.
The Company: Our client is an IVD company specialising inthe design, manufacture and support of Clinical Electrophoresis and Haemostasis products.
Location: Nationwide but based out Gateshead
Your main duties will be:
- Fully engage in Post Market Surveillance
- Ensure all associated PMS inputs are logged correctly
- Liaise closely with the Associate Director Technical Services
- Coordinate all engineer visits
- Schedule and organise Service training in line with company demand
- Review and coordinate all service complaints
- Ensure all Service Department KPI's are achieved
- Present Service departs KPI’s and QA metrics to QSMR team
- Attend quarterly QSMR meetings
The ideal candidate for this role will have:
- An education up to HNC level (or equivalent) in electronic engineering.
- Previous maintenance experience is essential.
- A full, UK driving license.
- Previous experience working on laboratory equipment would be highly desirable.
Apply: It is essential that applicants hold entitlement to work in the UK. Pleasequote job reference 53644 in all correspondence.