IT Service Delivery Analyst
CK Group are recruiting for a IT Service Delivery Analyst
to join a global healthcare provider to hospitals, clinics and homes in Swindon on a contract basis for 12 months initially.
Salary:
£15.38 - £17.43 per hour PAYE
IT Service Delivery Analyst
Role:
- Responsible for direct technical End User support, addressing hardware, software, & 1st level network issues
- Installs, configures, & maintains IT equipment & software to ensure operational efficiency.
- Works closely with stakeholders to understand their needs & translates them into technical specifications.
- Participates in the testing & deployment of new systems, ensuring they meet the organization's needs.
- Provides first-level technical support to end-users facing issues with hardware, software, or network services.
- Certifications relevant to the specific IT domain are advantageous. (e.g., CompTIA; Network's)
- Microsoft Certified Professional (MCP) or Microsoft Certified Systems Engineer (MCSE) certification is desired.
- Previous direct technical support experience.
- Work experience within a pharmaceutical manufacturing and/or laboratory environment is preferred but not required
Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives.
Location:
This role is based at our clients site in Swindon.
Apply:
For more information, or to apply for this IT Service Delivery Analyst
please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote reference 155 890.
It is essential that applicants hold entitlement to work in the UK
Please note:
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
INDKA