Helpline Operator
CK Group are recruiting for a Helpline Operator to join a leading provider of advanced analytics, research and technology solutions to the life sciences industry on a contract basis for 3 months initially.
Salary:
£13.55 per hour PAYE
Helpline Operator role:
- Coding and inputting large volumes of survey data and written freeform comments as necessary using bespoke verification software.
- Dealing with incoming calls from members of the public, NHS Staff members, Charity Organisations and some other ad-hoc on the survey helpline; providing advice, completing surveys over phone, information/support and actioning the calls as appropriate.
- Any ad hoc duties as required to assist with the smooth running of the organisation.
- Proof reading
- Able to work under own initiative
- Experience of data entry
- Experience of IT systems and their use
- Dealing with incoming calls with excellent telephone manner
Our client offers research services and technology solutions in the life sciences industry. With just under 100,000 employees, the company has operations in over 90 countries worldwide. Our client’s ambitions involve optimising results of innovations using artificial intelligence. They believe in utilising data collected to the maximum rather than focussing on gathering lots of information: they use artificial intelligence to do this.
Location:
This role is based at our client’s site in Chesterfield.
Apply:
For more information, or to apply for this Helpline Operator please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote reference 152 613.
It is essential that applicants hold entitlement to work in the UK
Please note:
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
INDKA