Following a recent two-day surveillance visit by auditors from the Centre for Assessment, we are very pleased to have retained our ISO 9001 2015 accreditation for the provision of temporary and permanent recruitment services.
The purpose of the audit is to confirm the implementation and effectiveness of:
- our operational control in relation to business processes,
- the management system with regard to achieving our business objectives,
- internal audits and management review,
- our treatment of any non-conformities or complaints,
- planned activities aimed at continual improvement.
Lorna Crombie, CK Group’s Quality and Compliance Director, said, “ I was very pleased to host our ISO audit again on behalf of the CK Group and equally delighted to have come through the audit so well. The adoption of a quality management system was a strategic decision for us to help improve our overall performance and provide a sound basis for sustainable development initiatives. The benefits to the CK Group have included improved consistency of service delivery, enhanced customer satisfaction and deeper employee engagement. It has had a very positive impact on the company as a whole and we are proud to be one of too few recruitment companies who hold the accreditation.”
CK Group was awarded this accreditation in 2012 and has since been awarded the ISO 27001 accreditation as well. ISO 27001 is recognised worldwide as the standard for information security management and demonstrates that the company has reached the high standards set by the International Organisation for Standardisation (ISO).
If you are interested to find out more about ISO 9001 2015, contact Lorna at email@example.com or take a look at the ISO website here
If you would like to find out more about the ISO 27001 accreditation, take a look here.