Software Support Technician

CK Group are recruiting for a Software Support Technician to join a medical diagnostics company at their site based in Gateshead on a permanent basis.

The Company: Our client is a leading medical diagnostic company that specialize in the design,manufacture and support of Clinical Electrophoresis and Haemostasis systems.

Location: This Software Support Technician role is located in Gateshead.

Your main duties will be:

• To set up and manage LIMS and databases.
• The investigation and resolution of complaints and customer queries.
• Troubleshooting system software/reagent platforms.
• To review and test software patches, and database development proposals.
• The organisation of offsite and remote product demonstrations.

Your Background: The ideal candidate for this role will have:

• Demonstrable experience in a 2nd line IT support role.
• Experience in windows networking administration and Microsoft SQL server administration is essential.
• Experience in the set up and maintenance of LIMS would be highly desirable but isn't essential as training will be provided.
• A life science background or education in a life science would also be highly desirable.

Apply: For more information or to apply for this position, please contact the technical team on 01246 457730 or email cktech@ckgroup.co.uk quoting job reference 54194. It is essential that applicants hold entitlement to work in the UK.